Portrait: Christa Hochegger

Christa Hochegger

M. Sc. (Psychology) ECTS–Grade A – Excellent


User Experience Research & Consulting

What I Do


During a Usability- and UX-Test, test persons from your target group go through use scenarios and tasks according to the session guide. In face-to-face interviews I identify positive aspects as well as improvement potentials of products and applications by observation and questioning. Based on identified use problems, I derive recommendations for improving usability and user experience.

For an Expert Review I use the methods Heuristic Evaluation to analyze specific functions and Cognitive Walkthrough to go through typical use scenarios. I categorize found weaknesses and problems according to their severity and derive recommendations.

As an outsider with many years of project experience, I have a different view on the challenges of software development. As your Sparring Partner, I work with you on a conceptual level to bring structure and order to your software project. I mediate as a link between customer and software development in order to harmonize requirements and feasibility.

How I Work


Conduct

  • Formative and Summative Evaluation
  • Use Cases
  • Usability Checklist
  • Deep Root Cause Analysis
  • Best Practice Analysis
  • Cognitive Walkthrough
  • Heuristic Evaluation
  • Wizard of Oz
  • Card Sorting
  • Eye Tracking

Analysis and Report

  • First Findings
  • Key Findings
  • Usability Charts
  • Usability Lists
  • Best Practice Examples
  • Descriptive Statistics
  • Inference Statistics, if applicable

My Experiences


Facts & Figures

  • since 2013 Usability/UX Testing & Consulting
  • Qualitative Research
  • 500+ Face-to-Face Interviews
  • Expert Reviews
  • Discussion Groups & Workshops
  • Usability Labs, Driving Simulators, Real Traffic

Industries

  • Automotive
  • Health Care
  • Software Development
  • Media
  • Entertainment
  • Consumer Goods

Test Objects

  • Infotainment Systems
  • Advanced Driver Assistance Systems
  • Operating Units
  • Auto Injectors
  • Pre-filled Syringes
  • Drug Depots
  • Websites
  • Apps
  • Domestic Appliances

Special Projects


Fundamental study in real road traffic to explore secondary tasks drivers engage in during Highly Automated Driving.

Health Care longitudinal study in three German cities with 40 test subjects, who each completed two interviews with a minimum interval of one week to test learning and memory effects in the use of autoinjectors and pre-filled syringes.

Contact


Located in Hamburg, operating worldwide